Bruce has a diverse background in Business Planning, Process Improvement, Marketing, and Technology with over thirty years as a consultant, manager, and business development professional. He has been a change agent, focused on sound strategy to build more purposeful and profitable businesses and organizations. His clients have run the size gamut of start-ups to Fortune 100 companies.
Bruce has provided services to a wide range of industries, including medical, legal, and other professional services, medical device and other manufacturing, food processing, retail, distribution, construction, financial services, telecommunications, utilities, state and local government, and non-profits.
After completing a MBA at the University of Texas, Bruce joined Deloitte Consulting and helped a wide variety of businesses and public agencies to assess and improve planning, organizational structure, business processes, performance management, and technology. He grew to understand the opportunity of technology to dramatically improve business processes when coupled with well-defined needs and business objectives. He also qualified as a Certified Management Consultant (CMC), a designation reserved for those with documented client service excellence over at least five years plus review by a diverse peer panel. He is also a Certified Lean Implementer candidate and has completed other continuing education in strategic planning, marketing strategies, and executive coaching.
Bruce has served as the Chief Administrative Officer for two regional law firms and Padgett Stratemann & Company, CPAs. He directed all business planning, budgeting, accounting and financial reporting, technology, office operations, facilities management, support staff supervision, and benefits. At Padgett Stratemann, he transitioned to lead a process improvement and technology consulting practice.
He has other consulting and sales experience with several business software and technology service companies. These products involved primarily mid-market and enterprise accounting, operations, metrics, human resources, document management, team collaboration, sales management, and process/workflow management. These experiences gave him additional insights on how to plan and apply technology to achieve business objectives, as well as how to create and manage sophisticated marketing and sales processes. He was also a founding principal of two successful technology software and service companies. He led the business planning and development, financing/banking relationships, and administration for these ventures.
Most recently, he was involved in a major project through Kaeppel Consulting with a Fortune 500 transportation fuels refiner to lead multiple process improvement projects and teams to build a culture of continuous improvement in their CFO organization.
His professional and community involvement includes:
- ASQ (formerly American Society for Quality)
- Technology Connexus Association of San Antonio
- Christian Business Chamber of Commerce, Board Member