FAQs

Q?

What is your typical process for working with a new client?

A.

I like to meet initially to assess needs and outline a scope of work with which the client is comfortable. Some clients prefer for me to perform an initial broad business assessment to verify needs and to surface other opportunities. The main deliverable from such an assessment is a prioritized list of opportunities to improve the business in one of five key areas – planning, customers (acquisition/service), people, processes, or financial management.

Q?

Do you have a standard pricing system for your service?

A.

My standard hourly rates are:

  • $125 for planning/strategy work and executive coaching
  • $95 for process improvement and similar project work

Projects vary greatly, depending on client needs. For instance, I have completed business plans for as little as $1000 and as much as $5000. I have executed well defined process improvement projects for as little as $2000 and as much as $8500, but there is usually an estimated return on investment of 3 to 10 times my total fees. I’m also willing to perform fixed fee projects if they can be well defined up front.

Q?

What do you enjoy about the work you do?

A.

I thrive on consulting's continuous challenges and variety from the range of business models, personality types, problems, and technologies I have the privilege to engage with.

Q?

How does your service stand out?

A.

My personality profiles consistently point to pastoral educator strengths. Those traits manifest themselves in strong active listening, analytical and system thinking, elimination of non-essentials, and coaching with knowledge transfer. This enables me to consistently hear you, envision ways to your goals with you, diagnose your problems/concerns, and teach you a repeatable approach to implement desired change and progress.

Q?

What education and/or training do you have that relates to your consulting?

A.

I have an MBA from the University of Texas at Austin and many years of training and experience with an international and regional consulting firm. Although my certification is not current, I successfully completed the training and testing process to become a Certified Management Consultant (CMC) over 20 years ago. I have additional formal training and years of real world experience in business strategy and planning, lean six sigma business process improvement, team building, and financial management and budgeting.

Q?

How did you get started doing consulting?

A.

I'm an entrepreneur and problem solver at heart, so I thoroughly enjoy the challenge and reward of helping small and mid-sized businesses develop solid strategies, better pinpoint and address customer needs, and fix broken processes so they can grow and become more profitable and sustainable.

Q?

What advice would you give a client looking to hire a business consultant in your area of work?

A.

Hire a business consultant who actively listens to your vision, goals, concerns, and pain points and then is willing to lead you into a tailored approach to address those elements. If you sense the consultant has a great hammer and a propensity to see lots of nails, you probably want to go another direction. Seek someone who can keep the overall solution approach simple but go appropriately deep where it matters.